The behavior of JP Morgan Chase’s subsidiary, SST Card Services, makes one wonder how far the poison apple falls from the tree. If you have accessibility issues with the attached documents and require further assistance, please contact the Help Desk 1-80 for further support. You can view and pay your bill on any computer or mobile device. If you’re curious about some of the fees you may see on your statement, we have a list of common fees charged by the payment brands. The other question is whether it’s due to malice, or mere incompetence. monthly paper bill, youll get an email when your bill is ready. Hmmmm, a coincidence?Īny other readers experience getting mysteriously changed over to paperless billing and then charged late fees, either with Chase or another bank? It seems to have happened to at least one other person, also with Chase.
CHASE PAPERLESS FULL
I pay all but one of my credit card bills in full every month (only one not paid in full has a 0% rate). Its easy to switch back to paper statements anytime. I may want to go back to paper statements.
Plus, going Paperless means statements wont get lost or stolen in the mail. I canceled the card and have refused to pay the late fee.Īgain, I don’t know if this is a trend or some kind of scheme, but perhaps other folks have (are having) this problem. With Paperless Statements, you will access your statements on Account Online, which requires authentication. Contact your relationship manager or call 866.658.7005 to convert and ensure uninterrupted processing. With contracts signed electronically, fax machines may fade. Just as computers and electronic graphics have changed the creative end of the advertising industry, new technologies now hold out the promise of reducing paperwork on the money end of the business. Please convert to Online POS Terminal (OPT). Brown and Edmond Rosenthal published 26 February 01. postal mailbox and email inbox for legal. I also understand that I will need to check both my U.S. I understand that when I receive an electronic notice it will replace a paper copy. I agree to receive my billing statements and other legal notices electronically as available. iTerminal® will be retired in early 2018. Credit Card Paperless Statements and E-Communications Authorization. Upon paying the entire balance (for both cards) one waived the late fee and put me back on paper bills and one refused to waive the late fee, but offered to put me back on paper bills. Orbital® Virtual Terminal allows you to manage online, telephone, or mail order payments through your Internet browser. Both of the accounts have been paperless bills, paperless billing for which I have not enrolled. Is Chase enrolling customers in paperless billing without their consent and then charging them late fees when they fail to pay? That’s what seems to have happened to Jack, who writes:ĭon’t know if it’s only me, or if this is a nefarious scheme, but in the past month I have been stuck with late fees on two credit cards for apparently (allegedly) missing payments. Readers paperless billing customer service AMAZON banks billing chase complaints credit cards
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